Feedback
Give you customer a voice and start to learn and better understand their sentiment.
Give you customer a voice and start to learn and better understand their sentiment.
Powerful admin console tools to create and manage your voice of the customer programs.
Build and target surveys to your customers to collect in depth feedback.
Drop emoticon feedback into emails to collect one click feedback from your customers.
Use forums in an open discussion to collect and respond to customer feedback and comments.
Automate feedback to go out based on how customers interact with your brand using customer journeys.
Switch on live chat to start engaging with your customers in real-time to collect feedback and support them.
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