Feedback
Give you customer a voice and start to learn and better understand their sentiment.
Take control of the experience
Powerful admin console tools to create and manage your voice of the customer programs.
Feedback features
Surveys
Build and target surveys to your customers to collect in depth feedback.
One click feedback
Drop emoticon feedback into emails to collect one click feedback from your customers.
Forums
Use forums in an open discussion to collect and respond to customer feedback and comments.
Feedback journeys
Automate feedback to go out based on how customers interact with your brand using customer journeys.
Online chat
Switch on live chat to start engaging with your customers in real-time to collect feedback and support them.
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