The complete guide to partner analytics: turning channel data into revenue

Gilbert Kirgotty

2/9/2025 Channel management Partnership management Sales & Performance Operations & Planning Finance & Strategy

Quarter after quarter, channel leaders face the same puzzle: the numbers are there, but the story behind them isn’t clear.

Revenue rises and falls without warning. Incentives get paid out, but it’s hard to prove if they truly shifted behavior.

Training reports show “completion,” yet deal velocity barely moves. The data exists, but it feels scattered—like pieces of a puzzle that never quite fit together.

This is where partner analytics comes in. 

These analytics help you transform raw channel data into clear insights you can use to make better decisions. Instead of reacting to surprises, you get visibility into which partners are driving growth, which programs deliver ROI, and where to focus enablement for the biggest payoff.

Think of it as moving from guesswork to guidance. With the right approach, partner analytics gives you a single lens through which you can measure performance, spot opportunities, and adjust strategy in real time.

In this guide, we’ll break down what partner analytics really means, why it matters more than ever, and how you can put it into practice. Along the way, you’ll see how platforms like Kademi bring sales, incentives, and training data together so you can manage your channel with clarity and confidence.

What is partner analytics?

Partner analytics is the process of measuring and understanding how your channel partners perform by looking at the data behind their activities. Instead of relying on surface-level reports, it gives you the ability to see not only what’s happening in your channel, but why it’s happening.

Traditional sales reporting usually stops at numbers like revenue booked or deals closed. Partner analytics goes deeper. It connects those results back to the actions and behaviors that caused them, such as participation in incentive programs, completion of partner training, or the speed at which opportunities move through the pipeline.

When you look at partner analytics in practice, it typically covers several areas:

  • Deal pipeline data: opportunities sourced, influenced, or closed by partners.

  • Incentive program performance: which rewards partners are engaging with and whether they’re tied to better results.

  • Training progress: completion rates, certifications achieved, and how those skills translate into higher win rates.

  • Engagement metrics: logins to your portal, campaign participation, and use of marketing assets.

  • ROI tracking: the financial impact of your channel activities when viewed together.

Consider the example of deal registration. On the surface, you can see how many deals partners are registering. With analytics, you can go further and track which partners convert those deals fastest, which industries they win in, and how incentives or training may have influenced their success.

The same applies to rewards. A channel incentive program might appear effective if claims are high. But analytics reveals the true story: did the program actually lift sales, or were rewards claimed without meaningful performance shifts?

By tying together data from multiple sources, partner analytics becomes the difference between guessing and knowing. It helps you see not only which partners are delivering results, but also how to replicate that success across your entire channel.

Why partner analytics matters today

If you manage a channel, you know how quickly the ground shifts beneath your feet. Customer expectations evolve, competition tightens, and partners often juggle multiple vendors at once. Without a clear view of what’s working, it’s almost impossible to stay ahead. That’s where partner analytics comes in — giving you the clarity to guide decisions with data instead of gut feeling.

Here’s why it matters more than ever:

  • Scale of partner-driven revenue: Analysts claim that 73% of global technology spending is now flowing through channel partners rather than direct sales. With most of your growth hinging on partners, being able to measure and manage their performance is critical.

  • Accountability for investments: Incentives, MDF, and enablement require significant spend. Analytics gives you the proof you need, showing where investment delivers ROI and where it falls flat.

  • Building partner trust: Partners want transparency. Analytics helps you recognize and reward their true contributions, making them more likely to stay loyal.

  • Staying competitive: Vendors who can quickly spot their most effective partners and double down on those relationships will pull ahead. Those who can’t risk wasting resources on underperforming relationships.

In short, partner analytics is no longer optional. It’s the difference between waiting to see what happens in your channel and actively steering growth with confidence.

The core components of partner analytics

Knowing that partner analytics matters is one thing. Knowing what to actually measure is another. Effective partner analytics is built on a handful of core components that give you a complete picture of how your channel is performing, including: 

  • Deal pipeline data

This is where most partner managers start. It covers the opportunities sourced, influenced, or closed by partners. The goal isn’t just to count deals, but to understand deal velocity, average size, and which types of partners bring the highest win rates.

  • Incentive program performance

Running incentives without analytics is like flying blind. Tracking which rewards partners claim, how often, and the sales outcomes tied to those claims helps you see if your incentives are actually changing behavior. Without this link, incentive budgets risk becoming just another expense line.

  • Training progress

Partner training and certification data can be an early signal of sales success. Analytics here goes beyond completion rates. It shows whether partners who finish training close more deals, shorten sales cycles, or increase customer satisfaction.

  • Engagement metrics

This covers how actively partners use your tools and programs. Logins to your portal, campaign participation, and content usage all reveal whether partners are engaged or merely enrolled. High engagement often predicts stronger performance down the line.

  • ROI tracking

The ultimate question is whether your channel efforts pay off. ROI tracking pulls together data from across the program — incentives, training, pipeline, and engagement — and ties them back to business results.

When these components come together, you don’t just see numbers. You see a story: which partners are most committed, which programs deserve more investment, and where hidden opportunities for growth may be waiting.

But knowing what to measure is only the first step. The real challenge lies in building a system that consistently captures, organizes, and acts on that data. That’s where a structured setup process comes in.

How to set up partner analytics step by step

Setting up partner analytics doesn’t have to feel overwhelming. By breaking it down into clear steps, you can move from scattered reports to a streamlined process that delivers actionable insights. Here’s how to approach it:

  1. Define your KPIs

Start by identifying the outcomes that matter most to your business. These sales KPIs might include revenue growth, deal velocity, win rates, or the ROI of incentive spend. Clear KPIs keep everyone aligned and ensure you’re measuring progress against real business goals.

  1. Collect and integrate partner data

Data is often trapped in silos — CRM, PRM, spreadsheets, or incentive tools that don’t talk to each other. The key is data integration, which pulls information into a single view. This not only saves time but also eliminates blind spots that make it harder to see partner performance clearly.

  1. Segment your partners

Not all partners contribute in the same way. Use analytics to group them into categories — high performers, growth partners, or those at risk of disengagement. Segmentation makes it easier to tailor incentives, training, and support to the right audiences.

  1. Analyze performance trends

Once the data is in one place, look for patterns. Which partners close deals faster? Which industries or regions generate the highest returns? Trend analysis helps you predict future performance and plan where to invest resources.

  1. Automate reporting and dashboards

Manual reports are time-consuming and prone to error. The automation of dashboards gives you real-time visibility and ensures partners see their own performance too. Transparency builds accountability and trust.

  1. Act on insights

Data only creates value when it drives action. This is where data-driven decision-making comes in. Use your findings to adjust incentive structures, refine training, or strengthen relationships with top-performing partners.

By following these steps, you’ll turn partner analytics from a concept into a daily practice that sharpens strategy and builds stronger results across your channel.

Best practices for successful partner analytics

Setting up the right processes is only half the battle. To get lasting value from partner analytics, you need to build habits that keep data accurate, insights actionable, and decisions consistent. These best practices will help you do just that:

  • Focus on meaningful metrics

It’s easy to get buried in vanity numbers — page views, downloads, or logins that look impressive but don’t tell you much about performance. The key is to focus on metrics directly tied to outcomes, like revenue contribution, deal velocity, or incentive ROI.

  • Combine quantitative and qualitative data

Numbers tell part of the story, but context matters. For example, sales performance data may show a partner underperforming, but feedback might reveal that a recent product change slowed adoption. Blending both perspectives gives you a more accurate picture.

  • Benchmark partners fairly

Not every partner has the same capacity or market reach. Compare like-for-like — small resellers against peers, large distributors against their cohort — so you can identify true outliers without penalizing partners unfairly.

  • Share insights with partners

Analytics shouldn’t be kept behind closed doors. Sharing dashboards and reports builds transparency and shows partners how their efforts are recognized. This openness not only fosters trust but also encourages partners to improve where needed.

  • Refine continuously

Partner analytics is not a one-and-done exercise. As markets shift and new programs roll out, you need to revisit your KPIs, update dashboards, and test new approaches. Treat analytics as a living system that evolves with your channel.

When you apply these practices consistently, analytics becomes more than a reporting tool, it becomes the foundation for how you and your partners grow together.

How Kademi takes partner analytics to the next level

The truth is, most challenges in partner analytics don’t come from a lack of intent; they come from disconnected systems. Sales data sits in one place, incentives in another, training results in a third. Pulling it all together often means endless spreadsheets and late nights before leadership meetings.

This is where Kademi changes the game. 

By bringing all your partner activities into one unified platform, it gives you a single source of truth for your channel. That means no more jumping between tools or guessing which numbers are correct.

With Kademi, you can:

  • See pipeline and deal flow clearly: Track which partners are creating opportunities, how fast deals are moving, and where bottlenecks appear.

  • Measure incentive ROI instantly: Connect sales incentive program data directly to sales results, so you know exactly which rewards drive behavior.

  • Link training to performance: Monitor partner training completions and certifications, then match that learning data to deal outcomes.

  • Give partners visibility: Share automated dashboards so your partners can see their own performance, fostering transparency and accountability.

  • Automate reporting: Generate executive-ready insights in minutes, not days, freeing your team to focus on strategy instead of spreadsheets.

When all of these elements work together, partner analytics stops being a set of disconnected reports and becomes the engine that drives smarter, faster growth. The difference is night and day: instead of reacting to surprises, you anticipate them. Instead of proving ROI after the fact, you shape it in real time.

That’s the real value of Kademi. 

It equips you to measure what matters, share insights partners trust, and turn data into decisions that grow revenue. If you’ve been piecing together analytics from scattered tools, now’s the time to rethink what’s possible when everything lives in one place.

Ready to see what’s possible? Explore how Kademi can help you turn partner data into measurable growth. Get your free demo today.

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